Facebook Customer service phone number +1 847-999-4770 Facebook Customer support phone number Facebook customer care phone number

 

Facebook Customer service phone number +1 847-999-4770 Facebook Customer support phone number Facebook customer care phone number Facebook tech support

Facebook Customer Service phone number +1 847-999-4770

Facebook Customer Support phone Number +1 847-999-4770

Facebook Customer care number +1 847-999-4770

Facebook tech support number ++1 847-999-4770

If you dial either of the Palo Alto-area phone numbers for the social media mega platform, for the record), you'll get a recording. It will talk you through a series of menus, with each option directing you to send an email to an appropriate account. These include press@FB.com for media inquiries and records@FB.com for law enforcement concerns.

But if you hit 1 for customer service? The recording will direct you to click the word "Help," saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your main Facebook feed, there is no "bottom" of the page.

Here are a few things you can do instead.

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How to contact Facebook customer support

If you want to contact Facebook, you'll first need to log into your account. On the desktop site, look up at the top right corner of the screen. There, you'll see a downward-facing arrow — click it and select "Help & support" from the dropdown menu. From there, you can select "Help Centre," "Support Inbox," or "Report a problem."

Click on "Report a problem" and another menu will pop up that features two clickable options: "Help us improve the new Facebook" and "Something went wrong."

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If you have a suggestion to make about a dysfunctional feature, select "Help us improve the new Facebook." Or, if you've encountered an issue with the site, choose "Something went wrong" to fill out a short form outlining your complaint. But for more general customer service inquiries, Facebook is rather inscrutable.

Your best bet may be to go to the Help Community and ask your question to other platform users like yourself.

How to ask the Facebook Help Community a question

facebook

Find the Facebook Help Center from the question mark dropdown menu. Facebook; Business Insider

From any Facebook page, again click that downward-facing arrow, click "Help & support," and select "Help Centre."

On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community."

You will be taken to a page where lots of questions have already been answered. Navigate through the tabs at the top of the page to find a category relevant to your question, or type your question into the search bar at the top. Click on one of the results to find the answer to your question.

How to contact Facebook via other social media platforms

Another way to attempt to connect with Facebook is to reach out to them through or mention them on another social media platform. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets enough traction, they will likely see it.

If you know your current password, you can change it.

When you create a new password, keep in mind:

Your password should be easy for you to remember but difficult for others to guess.

Your Facebook password should be different than the passwords you use to log into other accounts, like your email or bank account.

Longer passwords are usually more secure.

Your password should not be your email, phone number or birthday.

If you're having trouble changing your password, learn how to get login and password help.

If you're having trouble logging in, learn what you can do.

To log into your Facebook account on a computer:

Go to facebook.com. Click Email or Phone Number and enter one of the following:

Email: You can log in with any email that's listed on your Facebook account.

Phone Number: If you have a mobile number confirmed on your account, you can enter it here (don't add any zeros before the country code, or any symbols).

Username: You can also log in with your username, if you set one up.

Click Password and enter your password.

Click Log In.

If you're having a problem logging in:

If you're having trouble with your password, learn how to reset your password.

If you still can't log in, find out what to do next.

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To log out of Facebook on a computer:

Click in the top right of Facebook.

Click Log Out at the bottom of the menu that appears.

If you've logged into your Facebook account on multiple devices:

If you've logged into your Facebook account on multiple devices, you'll need to log out of each device separately.

Learn how to manage where you're logged into Facebook or how to log out of your mobile account from a computer.

If you want to take a break from Facebook:

If you want to take a break from Facebook, learn how to temporarily deactivate your account.

If you don't see the log out menu option:

If you're seeing a problem with how Facebook appears in your web browser, you could have a cache or temporary data issue.

You may be able to log out by clearing your web browser's cache and temporary data. Learn how to do this from your web browser's settings or preferences.

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Open the Facebook app from your mobile device, or navigate to Facebook from your mobile browser to add or remove a saved account from your phone.

You can add an account to your mobile device to make it easier to sign into your account in the future.

When you log into the Facebook app for the first time on your device, you’ll see a prompt to use one-tap login. You can select this option instead of entering your email or mobile phone number and password in the future. You can later remove the account from your device if you prefer.

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If you've previously created an account and it's still on Facebook, we can help you find it. You'll need to know an email, mobile phone number or username associated with your account.

If you're still having trouble finding your account, try these tips or you may be able to have a friend help you find it.

Once you find the account, you can reset your password to continue using your account or delete it.

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If you want to delete your account but are having trouble logging in, try these tips.

Since it goes against our Community Standards to maintain more than one personal account, we don't have a way to merge multiple accounts. However, you can manually switch to one account and keep the information that's important to you.

Before you close any of your accounts:

Download the information you've added to the account that you don't want to keep.

If you manage any Pages or Groups, add the account you're keeping as an admin to that Page or Group.

Once you've moved all your information into a single account, you can then delete any duplicate accounts. Learn more about our account policies.

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If you ever forget your password, you'll want to be prepared ahead of time with a way to get back in to your Facebook account without it. You can use one of several recovery options to prevent getting locked out of your account in the future:

Have an up to date way for us to contact you. We'll be able to send you a confirmation code to reset your password from a trusted email or mobile phone number. Please make sure you're the only person who can access the email addresses and mobile phone numbers listed on your Facebook account.

Add another email or mobile phone number to your account in case your original contact method is compromised. Make sure no one else has access to any emails associated with your Facebook and that your email password is different from your Facebook account password.

Choose friends to be your trusted contacts who you can call if you ever need to get back into your account.

Use your authentic name and date of birth on your Facebook account so we can find your profile if you ever lose access to it.

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